Sigh. That's what I had heard, too.
I am so frustrated with aquariumplants.com, though I know some people on here have recommended them. I ordered three red tiger lotus that, according to the description, were either full plants or sprouted bulbs. What I received was six unsprouted bulbs, two of which would not even sink and the other four of which did not sprout even after a month.
I wrote aquariumplants.com, and they never replied. I called finally, and the guy I spoke with said that they had some very nice sprouted bulbs, and he would send them out to me.
Several days later I received...three unsprouted bulbs, none of which will sink. :-/ I am going to call them again, but I'm pretty frustrated at this point.