02-18-2007, 03:34 PM
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PuffPuff, before anyone can help you there is some basic information we will need:
1.Size of tank (either number of gallons or exact dimensions L x W x H)
2.How long it has been set up
3.Water parameters (water test results for ammonia, nitrite, nitrate, and pH)
(If you don't have your own test kits, most LFS's will test your water for free. Please ask them to write down EXACT results and what test kits they used, this will be important because not all test kits are accurate. Based on the results and kind of test kits used, we can determine better how accurate the results are.
5.Feeding schedule and types of foods
6.Filtration (type.. hang on, undergravel, canister, etc and make/model)
7.How often do you perform water exchanges? How much water each time?
8.How often do you perform gravel vac's?
9.Any other information you can provide will help us to determine the problem so we can best help you to fix it and save your fish. I will check in later today to see if you have yet replied.
We'll help all we can, good luck to you and your fish!