09-09-2013, 03:19 PM
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DreamAquatics.com is AWFUL!
Word of warning...
BEWARE OF DREAMAQUATIC.COM
A recap of my bad experience with DreamAquatics.com for a mailorder fish delivery.
-They sent the wrong fish
-They denied sending the wrong fish
-They later admitted they don't have the fish they are STILL advertising
-They offered a $10 refund (fish was $24 + $53 shipping)
-I sent it back for a refund, mostly because their poor poor poor customer service was maddening... Don't know whether I will get the shipping fee back (I couldn't return all the items I ordered - a tiny gobie is deep in live rocks)...
There was WAY MORE that $77 worth of aggravation and wasted time.
Never got an "I am sorry for sending the wrong fish" or "I am sorry for the hassle"
I am sticking to my LFS and LiveAquaria / BlueZoo where the product and customer service is great.