yeah, I didn't pull hard because I didn't want to break my new fixture :). But its frustrating, they give absolutely NO direction on how to remove the bulbs, and it isn't obvious from looking at it how to open it
. And I'm a freaking engineer, it's not like I'm not mechanically-inclined usually
Anyways, I know as soon as I figure it out or someone tells me, I'll be super-embarassed that I couldn't see how to do it right away. But if the end result is me learning how to remove/replace my bulbs without breaking something, then it's worth it!
I may take a picture of the bulb/socket when I get home, hopefully it's standard and someone can tell me specifically what I have to pinch or press or snap or pull or whatever.