hey i am not sure what to tell you, i use cpr bak pak 2-r and mine works fine, did you install the bubble screen bag on the outlet pipe? from pic i am guessing you got a accell pump to drive the skimmer. what kind of noise is the skimmer making? is the water level above the pump?
no mine did not come with a bubble screen what or plastic bag that might be the case what does that look like, i think the noise is from the pump that ive gotten used to but not sure what the bubble screen looks like
the buuble screen looks like a small mesh bag, also consider the surface skimming attachment it really helps
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