Tropical Fish Keeping - Aquarium fish care and resources

Tropical Fish Keeping - Aquarium fish care and resources (http://www.tropicalfishkeeping.com/)
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-   -   Bad fish purchase experience (http://www.tropicalfishkeeping.com/beginner-freshwater-aquarium/bad-fish-purchase-experience-90452/)

Molinious 01-12-2012 08:14 PM

Bad fish purchase experience
 
A couple of months ago i had a healthy community aquarium taking shape, then i made the worst possible choice! I decided to purchase some fish from an online supplier "aquaticstoyourdoor".

Previous experience ordering live stock online went great as thats how i got my cherry shrimp and they all arrived in perfect health and are flourashing to this day.

I ordered 10 Neon Tetras and 6 Rummynose Tetras just to build up the shoals....HUGE MISTAKE!

Firstly reading the delivery note there was 2 Rummys short as "not enough in stock" so ok there was 4.....looked at the bag with them in there was 3! So i typed out a nice email to send them saying how i didnt appriciate being short changed but didnt send it at that moment

Had the 2 bags in the top of my aquarium to start the aclimatising off, the next stage was opening the bags and adding some of my water. Upon opening the bags a not only dead but dismembered Rummy fell into the water... it had been crushed when tying the bags...disgusting!

So fish were added and a very strongly worded email sent to the suppliers..... response came back " we are very sorry the fish must have JUMPED when the bag was being tied" total BS if you ask me.

The worst part tho happened 10 days later when several fish started to develope white spot and alot of the newly purchased fish started dying. I lost nearly all of my fish except for 2 rummynose i had origionally had, my Betta Misery and the shrimp.

Another strongly worded email went out to which i have never had a response

So my advice to anyone is to find a localised specialist and not to try and order online where they dont really care what happens to the fish! Lesson learned and i use a fantastic little supplier not all that local but everything i have purchased there is living flourashing!

So thankyou Kidsgrove Tropicals and a big BOOOO to aquaticstoyourdoor.co.uk

Rayemond 01-13-2012 12:10 AM

How awful, poor fish :(

IRIEAquarium 01-13-2012 01:35 AM

sounds like one the fish u bought had ick. sorry to hear i too had a similar problem, went to my LPS n got 2 cichlids from there mbuna tank got home 3 days later i see a couple white looking spots like salt grains 2 days after that all hell broke loose, i lost 5 cichlids that day + the 2 i got from the store.

lorax84 01-13-2012 02:14 AM

Setting up a quarantine tank is always a good idea but it is especially important when purchasing fish online. Even fish from the most reputable stores get ich and parasites

Romad 01-13-2012 08:42 AM

Yeah, that's why a quarantine tank is so important especially when you buy online. I've spent years getting my community tank where I want it to be and would be heartbroken if some new fish caused illness in that tank.

I'm sorry you had such a bad experience :( Sadly, this is how we learn. You posting your experience here will help others so thank you for that.


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