06-28-2013, 12:04 AM
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These situations are very difficult to deal with, but it is excellent that you are trying to be apart of the solution, rather then ignore the problem.There is a sticky around here discussing this sort of thing, but I don't quite remember where it is! Anyway...
1) Complain. Complain.Complain.Complain. Also, whatever you do, don't give them your business! Since these are privately owned, there is no 'head office' to contact to get them in trouble. Email,phone or speak to the owner and manager about the situation. Warn people on websites by writing reviews, blog it, post it on facebook. When I say this, I don't mean be rude, but be honest. Exactly as you've described here is just as good.
2) Report them to the local authorities. The conditions you describe are considered animal abuse, and these people can get into a whole host of problems for it. Contacting animal control(or it's equivalent where you are) and telling them will suffice.A health and safety board would also want to come and check out the premises- especially if the smell is as bad as you described. Find out how to contact these boards and raise a fuss.
3) Follow through. Call in to make sure things were filed correctly, that the issue has been looked into and people have done their jobs. Give it some time, but don't be afraid to call. I also recommended visiting the store again to see if their act has cleaned up. Now, it's likely that they'll be spooked for awhile and have things right- they will most likely start to slip again. If this happens, do not speak to management- just go straight to reporting them.Encourage other to as well. With repeat offenses and reports, the people you call will be more prone to visiting faster and will lay down the law.