the green/red HM died. it was labeled as priority overnight but they labeled it as monday delivery instead of saturday. they acknowledged the mistake as soon as i called and tried everything possible to fix their error, but the fish were already on a truck instead of a plane
3 out of 4 made the journey, it would have gone much better if FedEx didn't screw it up. She sent them "priority overnight" on Friday and they arrived today. Luckily they are completely refunding the shipping cost.