04-26-2010, 03:12 AM
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Are the cracks deep and go through the entire shell or is it surface cracking and peeling?
Have you tested GH & KH to see how hard your water is? If not, that would be something I'd consider. Also, what other animals are in the tank with the snail?
Can you please post tank stats such as water temp, how big the tank is, how often you do water changes, how much water each time, water params for ammonia, nitrite, nitrate, and pH, and also what foods the snail is getting? The more info you can offer the easier it will be to help you.