Went to PETCO - am FURIOUS - Tropical Fish Keeping - Aquarium fish care and resources
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post #1 of 28 Old 09-12-2009, 11:52 AM Thread Starter
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Angry Went to PETCO - am FURIOUS

I'll try not to go there again. This was too much.

Dead, rotting betta on the shelf. Not unusual by any means, but not really ok either. I fugure I'll just say something to the manager on my way out.

The guy at the counter pages the manager, and when he doesn't get an immediate response, asks me if he can help. I tell him no, I show him the container and say this upsets some people and what to be sure your manager is aware of that.

The guy tells me the water was probably like that (dark yellow and full of pieces of decaying fish) before the fish died. I said 'then that's probably what killed him'. Maybe they shoudl be given fresh water now and then. To which he responds:

"No, you should never give bettas fresh water, it's not good for them"

I argued with him, of course, and he tells me that that fact is included in the Petco training and he can show me in thier manuals!!!

It's bad enough what they do to the fish there, but this moron is clearly telling customers not to give thier poor fish fresh water.

I suppose that's one way to ensure repeat business, ensure the pets don't live!

There's one item I buiy at Petco regulalry, I'll be looking on line for an alternate source and trying to avoid ever going in there again. I will be writing to Petco about the incident too.

Unbeleivable - the little creep even told me he has 200 gallons fo tanks at home. He should know better! When I asked if he changes his water, he said, 'of course, but I don't keep bettas' MORON!!

Thanks for letting me vent to you!


Petco - Where the pets go [to die].
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post #2 of 28 Old 09-12-2009, 01:32 PM
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your petco sounds like the 'pets at home' in my area, i have seen regular insidents of animal cruelty and have had to refrain myself from drowning the staff in their tanks, one time I almost knocked out the manager of the aquarium department because i asked about a catfish which he told me was a clown loach even though there was a huge sticker on the tank beside it that said CLOWN LOACH and had them swimming about in it, after about 10 minutes of him repeatedly telling me it was a clown laoch i 'politely' told him to get another member of staff who identified the bumblebee catfish instantly.
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post #3 of 28 Old 09-12-2009, 01:59 PM
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and all of this is why its better to have a go to forum just like this one for REAL info.
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post #4 of 28 Old 09-13-2009, 03:36 AM
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volkspider's Avatar
My local PetCo is awful... two or three dead fish in almost every tank. Seems to be typical for the chain. It's a shame they're so incompetent; they actually have a wide selection. Still, I'll never shop there again.
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post #5 of 28 Old 09-13-2009, 07:19 AM
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My local Petco is better than my local Petsmart. My Petco has 2 younger people that work there that seem to know alot about fish, although I still don't trust their advice 100%. I stopped into Petsmart the other day to see if they had a high range ph test kit (of course they didn't). I took a quick look at the fish tanks and there were several dead fish and several tanks had fish that were gasping at the top. I feel so bad for these poor fish, they don't stand a chance . And there was a woman buying a gold fish with her kid and I had to wonder if the goldfish was better off there or with the mom.

Last edited by artgalnj; 09-13-2009 at 07:21 AM.
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post #6 of 28 Old 09-13-2009, 09:38 AM
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It sucks for me because those are my only petstores (Petco and Petsamart)
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post #7 of 28 Old 09-13-2009, 09:56 AM
I usually go to petsmart. And its good. Have yet to seen a dead betta in a cup. Most of them are healthy. Then there is petland. Ive never bought a betta there. Sometimes there is wicked colours. Just sometimes they are super expensive!

Vancouver, B.C. Canada
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post #8 of 28 Old 09-13-2009, 09:58 AM
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DISGUSTING!!!! The petco near me is really bad too. It's like some of the bettas just get forgotten about. I've seen the skinniest bettas ever there. SICK, just sick. Well, I'm going to get a job there when I'm old enough. :)

"Whoever said fish were low maintenance obviously never owned fish"
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post #9 of 28 Old 09-13-2009, 10:12 AM
How old do you need to be to work at a Petstore?
I want to work in the fish section lol :)

Vancouver, B.C. Canada
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post #10 of 28 Old 09-13-2009, 10:17 AM
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lol same and try and get free tanks and fish and spplies. lol
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