I'm trying to set up my fish tank after starting over from my first experience with ich, and I went to my LFS and got the new 2 day-old water I had running in my tank tested to see how to adjust it before getting new fish.
Based on my results (I don't remember what they were), I was told to add Tetra brand Correct pH 7.0 and StartZyme tabs. When I added the tabs, the StartZyme dyed the water blue, and the pH correcter made it murky. It's been two days, and the water still hasn't cleared.
I called the 800 # on the packages, and the representative I spoke to told me neither of these products is proper for starting a new tank... She said the pH tabs were for "maintaining" the pH once it is at the desired level, not adjusting it, and that I should use "aqua safe" or "start right", not StartZyme. However, based on the package descriptions (I have an old bottle of start right), the StartRight and StartZyme seem to do the exact same thing.
I plan to take another water sample to the LFS tomorrow, but I just wanted to get some 3rd opinions before doing so. I'm pretty new to the whole water adjusting thing, and I'm wondering if I'm getting scammed due to my ignorance...