Originally Posted by kirkland14
I get food and some other resources from the local petsmat/petco but all live animals come from the store. I've talked to the local "pet store" people before. I found them very unhelpful. As to "rude" store owners, I've found they are rude because they know what they are talking about
Unfortunately the rude employees know very little, and look as to still be in high school. Its a very well established fish store in the metroplex, but they seem to pride themselves more on SW vs FW knowledge. I actually had a guy talking to me about cichlids who had no clue what dither fish or target fish were...if you are going to talk cichlids, that is something I would consider something of the need to know. I thought only Petsmart employees were clueless like that.
When I went in last week to get a betta...the guy was so rushed, he bagged the wrong betta...I asked for the black one with the baby blue tail, and he pushes me out the door with a blue and red one that looked like he had be fought and returned!!! I was mad, but kept the betta, reluctantly.
Sadly, I find most people at any place selling pet supplies to be unhelpful and a waste of time. I like to research ahead of time to avoid any confusion from incorrect information they might want to try and give out.
And I cant stand to be in the live fish section at Petsmart and hear one of the employees answering a customer's questions with the WRONG information and acting like they are right...I usually pull the customer aside afterwards, inform them of the correct information, and urge them to research it so they know they had received incorrect information!
I mean, I have had Petsmart employees tell me that its okay to just set up a tank, let it run with water for a week, and that it would be fully cycled and ready for fish after a week....um, I think NOT!!! LOL