After 10 years, getting back into the hobby & I need help - Page 2 - Tropical Fish Keeping - Aquarium fish care and resources
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post #11 of 16 Old 09-03-2008, 08:20 PM
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Umm lol to be honest I figured it was just the way it is Unless it says like no refunds or final sale, you can probably return it. If there was a problem with the filter I bought and I had opened it or not I'm going to get my money back, or store credit at least.

I couldn't tell you if its a national law or provincial.

And just before you laid dead weight upon its shores, I stung you in the face for that's the nature of my core.
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post #12 of 16 Old 09-03-2008, 09:14 PM
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Quote:
Originally Posted by Pasfur
Actually, it depends on the state law. For example, Kentucky is a "buyer beware" state. Merchants are not required by law to take any item for return, regardless of reason. It is the buyers responsibility to ensure the item is in proper condition prior to purchase.

That being said, good business usually prevails.
What the heck do you do if the item is in a sealed box and needs water to run? I can just imagine some dude going down the line of filters, taking them outta their box, plugging them in "Nope, that one doesn't work". "Nope that one either". Might make the merchants change their policy REAL quick.

This is the song that never ends...
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post #13 of 16 Old 09-04-2008, 09:24 PM
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being a canadian, i'm pretty sure ANY reputable LFS store will typically allow you to return a filter if it is not suitable to your specific wants/needs. its a "better business" issue. ALTHOUGH, when making this type of purchase in the future, you should make a list of concerns before going to the LFS and mention them ALL then ask for a reccomendation. if the product then doesn't meet your needs you have a viable argument for return. always make sure you're armed with the right ammo.
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post #14 of 16 Old 09-05-2008, 05:01 PM
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I agree, my LFS will take things back and it doesn't cost them a thing- they just tell the supplier that it was defective when it arrived.

Also, you could call Whisper directly. It shouldn't be that noisy. And it still should be under warranty.
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post #15 of 16 Old 09-05-2008, 09:11 PM Thread Starter
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Thanks again everyone... I went to my LFS and after speaking with the manager he took the Whisper back. I picked up an Aquaclear 50. Boy... what a difference. It's hands down more silent than the Whisper and I like the fact that I'm not tied down to filter pads. Many thanks for the info...
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post #16 of 16 Old 09-07-2008, 01:01 PM
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Yeeeahhh power to the people :D

Glad to hear you got a new filter.

And just before you laid dead weight upon its shores, I stung you in the face for that's the nature of my core.
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