Originally Posted by DKRST
You should have seen the oto tank at PetSmart. Of a dozen or so really thin otos, half were dead or dying. Absolutely pitiful. I'd love to get some for my tank, but would not touch any from there - they seem delicate enough under the best of conditions!
Not all Petsmarts are alike. The Petsmart here is pretty nice but I would never buy anything at Petco here. Petco... dead fish or dying fish, fish housed in less then clean tanks and jammed together. Very sad. Petsmart seemed to have decent (though not the most knowledgeable) employees working there. I only lost one fish i bought there and I have purchased a lot of fish from them. Also, I got my money back for the dead fish.
Another place that many people I know have purchased fish from and been happy was Dr. Foster's and Smith Live Aquaria. Everything I have purchased from them I have been very happy with. I did have one issue with something that was mailed to me. It was NOT Dr. Foster's and Smiths fault but without question, they replaced everything that was damaged. I have been truly pleased with them and will continue to order from them.