Biowheel filter not working?

dolphinsrok

Hello all I purchased a 35 gallon tank with a Penguin Biowheel 330 filter (relatively the same as the penguin 350) and just finished filling it up with purified filtered water. I'm really excited to get this tank up, my first tank! My problem is that my filter turns on, impeller spins but the water does not go through the filter. My buddy had this working last week. How do I get the water to start going through the filter for the first time? I know it sounds dumb but I never used a biowheel filter before. The impeller is spinning and the filter is clean with new biowheels, the other end of the filter dips in about 3 inches into the water. Any help would be greatly appreciated, and sorry for my ignorance thanks.

dallops_of_polyps

you have to add water to the back of the filter.

dolphinsrok

I feel really dumb right about now. It is working lovely! I'm so happy about setting up my first tank, the water is very clear, I used crushed coral and thought it would be cloudy at first. I rinsed out the coral pretty good. Next step is to buy a water test kit then some live plants and I'll let it run for at least a week before adding fish (freshwater), can't wait to post pix!

rummynose

congrats on your new tank!