Originally Posted by badxgillen
Unfortunately this is a common story among all shipping services. There are a few variables such as weather,livestock sensitivity, and then the packer. Basically I have ordered from many places and there is a certain percentage that all shipments may have some problems,although an over %50 is really terrible. If it makes you feel any better I get angered pretty regularly about livestock shipments. Just voice your concerns to the company and see if they can refund\credit you.There is not much more you can do except what you have done and give you two cents on there service in a short review to fellow hobbyist.
I hate to ever really leave bad feedback or comments on a company that i have only dealt with once. I will probably try them again in the future, if they are willing to remedy the situation in some way. I have worked in service and understand there are alot of variables and its not always someones fault, sometimes things just happen. This has just turned out to be a pretty bad situation. If i had only paid a small amount of money for these fish taht would be a different story, however spending nearly 200 dollars on some fish and ending up with less than 50% is rather disappointing. On the bright side however, it appears i have won the current war with my hair algae as it has all died off and disappeared.