Ughh!!!!! Need advice on new plants! - Tropical Fish Keeping - Aquarium fish care and resources
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post #1 of 36 Old 09-21-2011, 11:55 AM Thread Starter
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Ughh!!!!! Need advice on new plants!

Okay soo I finally got some of my plants from Sweetaquatics. They didn't send me my Dwarf Sagittaria. Instead I got a note saying they were unable to ship it and will refund my money.

I did get my pennywort
2011-09-21 12.43.22.jpg
Will this sad plant make it?

I also got my crypt undulata
2011-09-21 12.42.38.jpg
I put a root tab under this plant. What else can I do to help it? Most of the leaves were broken on it and I trimmed it up a little.
I will NEVER again order from that place!
Please any advice as what I can do to help these plants make it.
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post #2 of 36 Old 09-21-2011, 04:11 PM
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Well, I have never ordered plants online, but given more than one recent thread about SA, and now seeing these, I would not be happy if I received plants in this state.

I recently sent some plants via mail to brownmane and ladayen, including some Pennywort, and what I sent was in far better shape than what is pictured here.

At the very least, ensure they know.

Byron.

Byron Hosking, BMus, MA
Vancouver, BC, Canada

The aquarist is one who must learn the ways of the biologist, the chemist, and the veterinarian. [unknown source]

Something we all need to remember: The fish you've acquired was quite happy not being owned by you, minding its own business. If you’re going to take it under your wing then you’re responsible for it. Every aspect of its life is under your control, from water quality and temperature to swimming space. [Nathan Hill in PFK]
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post #3 of 36 Old 09-21-2011, 04:29 PM Thread Starter
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Byron do you think the pennywort will recover? Or do I need to just throw it away?
As for the crypt. Its small but I think it will recover. You thoughts on this?
I definitely plan on contacting them about this issue!

Last edited by Boredomb; 09-21-2011 at 04:35 PM.
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post #4 of 36 Old 09-21-2011, 04:50 PM
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I would think the crypt should recover. The pennywort might, keep it floating and see. I can't believe any supplier sending something like this pennywort and charging for it.

Byron Hosking, BMus, MA
Vancouver, BC, Canada

The aquarist is one who must learn the ways of the biologist, the chemist, and the veterinarian. [unknown source]

Something we all need to remember: The fish you've acquired was quite happy not being owned by you, minding its own business. If you’re going to take it under your wing then you’re responsible for it. Every aspect of its life is under your control, from water quality and temperature to swimming space. [Nathan Hill in PFK]
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post #5 of 36 Old 09-21-2011, 04:55 PM Thread Starter
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I was thinking the pennywort had the best chance of recovering by floating so thanks on that.
I am dumbfounded that I got this!! I really don't know what to say other then I won't be a returning customer, I didn't get half the order I was suppose to get (I just now realized that I ordered a java fern and I didn't get that or a refund on it) and what I did well you see the pic.
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post #6 of 36 Old 09-21-2011, 05:00 PM
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Did you pay by credit card or paypal you should be able to get a refund if the plant place wont refund your money.
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post #7 of 36 Old 09-21-2011, 05:17 PM Thread Starter
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Quote:
Originally Posted by Santaclaws View Post
Did you pay by credit card or paypal you should be able to get a refund if the plant place wont refund your money.
It was through paypal.
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post #8 of 36 Old 09-21-2011, 05:28 PM
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Originally Posted by Boredomb View Post
It was through paypal.
Then you can get a refund. You just have to contact them.
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post #9 of 36 Old 09-21-2011, 05:30 PM Thread Starter
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Then you can get a refund. You just have to contact them.
I want to see if SweetAquatics will make it right first if not then I might go through paypal.
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post #10 of 36 Old 09-21-2011, 06:46 PM
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Originally Posted by Byron View Post
Well, I have never ordered plants online, but given more than one recent thread about SA, and now seeing these, I would not be happy if I received plants in this state.

I recently sent some plants via mail to brownmane and ladayen, including some Pennywort, and what I sent was in far better shape than what is pictured here.

At the very least, ensure they know.

Byron.
I'll vouch for Byron. His plants travelled from BC to Ontario Canada (more than half the distance across Canada) in a couple of days and were in great shape
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