09-26-2011, 05:22 AM
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Wow! I can't believe the quality of SA has gone so far downhill. I've ordered with them twice about a year ago, and was both times been more than satisfied with the size, quality, and health of the plants, aside from one red tiger lotus (expensive) that died off completely, but eventually made a huge comeback(and died again later...). They also often threw in extras which was quite a bonus. I'm sorry that your order was so bad! Any reputable company would not even consider shipping those sickly plants. They had to have been pretty bad before shipping. You may be able to get a few of them to live with some TLC, especially the java fern. That java fern looks like a less beat up version of some of the extra java ferns i had left over from consolidating my tanks..... that I left in a small bucket of water with lots of other plants for weeks............
Even if they are transferring their location or what not, I would think providing quality plants, or taking a short hiatus would be best for their reputation, which would seem to mean a lot to a small internet website.