Normally, when I buy from Sweetaquatics, the plants are fine (especially for the price). Places like Aquariumcentral or wherever were a bit more expensive, so I stayed loyal to SA.
However, my order (which took the typical 3 weeks to just process), came pretty much 100% dead. I'm furious.
The only plants to survive were what they "call" creeping charlie (though I know, for certain, this is not creeping charlie-- the leafs are wrong), my java fern and a sword.
My anacharis is thin and completely brown, my moss (which, to be honest, I kind of wont even bother with at this point...) is mostly dead and brown.
My vals are soft and fully rotten.
I want to check and make sure, with other's opinions, that its agreed these are in unacceptable condition.
These are right out of the bag
, I just couldnt get a shot in the bag :/
Here's a dwarf sag:
All the clear and brown leaves fell off.
Some of the "creeping charlie", which is not... Idk what it is. The leafs are not the right shape.
Most of the leaves fell off, completely. Pretty upset about it...
Pathetic anacharis. Thin, too... its not supposed to be the thin variety. Brown and brittle, and very much dead. Only 2 sprigs are sort of alive...
Im pretty sure these vals (they actually gave me two extra...) are dead, yes? They're squishy at the top and beginning to get the "deads", aka, the thin thread-like things on them when a plant is dying.
(can anyone help me as to try and save them?)
These arent so much reddish as brown.
Other plants werent satisfactory, but manageable...
How should I go about asking for a refund?