10-02-2011, 07:34 PM
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Originally Posted by KendraMc
common plecos get huge. not for most tanks.
I order the fish and decide where they go in the store I work at. I carry bushynose plecos by the dozen and keep them in the 'first' tanks people usually walk by. They look enough like commons most people point and say 'I need one of those'. I keep the commons in the aggressive section, on the bottom, should anyone ask specifically for those. I also keep 6"+ commons next to them so I can point out how big they get.
Originally Posted by zof
Goldfish don't belong in bowls, and every customer should have a decent liquid test kit and know how cycling works and which fish are suitable for a fish in cycle. Also its important to know each fishes full growth size so you don't end up with big fish in a small tank syndrome.
Originally Posted by Tiw
LFS will in the end get more sales and loyalty from a customer who is a newbie when they properly make suggestions and advice. A customer that is properly informed and given reasonable expectations is more likely to stick with the aquarium hobby than a customer that gets frustrated because the hundred dollars in fish that they put into a tank that has not been properly set up died the next day. Education, I believe, will end up making a LFS more loyal customers who in the end will purchase more products than an uneducated frustrated one. Plus, just explaining the cruelty of treating any living being in improper conditions or communities tends to guilt the customer into doing the right thing, at least I would hope.
And..the problem with this is, most people don't listen. I could jump up and down and yell until I get blue in the face and a good 80% of people are going to do what they are going to do. I have print outs now about cycling that I usually send home with people, but in the end..so many people roll their eyes at me it gets disheartening. I've been at this three years now and it's always the same..I've tried many methods of getting information across and people cannot be bothered to learn more. So much blamed is placed on LFS employees that is not warranted.