06-18-2011, 05:19 AM
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Indeed, having some sort of quiz that the customer takes before hand, like a questionnaire, when they're trying to buy fish would be very helpful. Kind of a different thing, but when I took my gun safety test, it just went over the basics of gun safety, and was quick and easy. Lots of good, basic information, and totally worth the time. Having something similar which can be kept on record would be a good thing, or maybe having a questionnaire for each family of fish, such as catfish, characins, goldfish, cichclids, and livebearers that test the buyer if they really know enough about their purchase before hand.
I was at a petsmart the other day, and was helping another customer buy some plants by giving some advice on what was good and what was not. I think the petsmart workers didn't like that I talked to the guy, cause they started giving me weird looks afterwards. Honestly, sometimes the huge lack of common sense astonishes me. Just the other day, at my new favorite LFS, the owner got a phone call from a customer who JUST bought some fish, and he warned against adding those fish in with the current fish they had, as their current ones were super aggressive, and the customers didn't want to hear anything against buying the fish, and lo and behold they call and ask if they can give/trade in their aggressive fish for store credit. Its unbelievable.
I go with the saying that knowledge is power. The more you know, the better off you'll be.