Questions regarding new tank set up and fish choosing, very confused ! - Page 4 - Tropical Fish Keeping - Aquarium fish care and resources

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post #31 of 35 Old 01-09-2011, 03:31 PM
My local Walmart has always had fish, thankfully, over the last month, they have emptied all the fish out. I hope they are going to discontinue the sale of fish and that they arent just getting ready for a new set up. Walmart fish are always unhealthy. However, once I got lucky. I found one of those huge growing albino aquatic frogs (not the african dwarf), and he was a baby and they sold him to me for like $1!!! Had him for a long time!

*They call me, Amanda*
Tank 1: (29 gal planted) empty
Tank 2: (15 gal) empty
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post #32 of 35 Old 01-11-2011, 01:13 AM
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The Walmart across the street from my work just remodeled and broke down their old fish system to bring in a brand new one. It's really sad looking, they have pictures of gravel on the bottoms of the tanks instead of real gravel, and all the fish look starved. But they've slowly been getting better over the last year or so, at least now they've got fish separated appropriately and the tanks are much, MUCH cleaner.

And, because I also work at PetSmart, I feel the need to throw my two cents in...

Yes, I will fully admit that PetSmart (at least our store) has a real hard time hiring knowledgeable employees. When I was hired three and a half years ago, I didn't have any pets, didn't know how to care for them other than common sense. I didn't know what fish were compatible, who ate what food, how big they got, nothing. And I was a pretty typical hire for my store. HOWEVER, because I was concerned with the animals under my care, on my breaks I read every book and magazine we carry in the store and in my spare time read up online about every species we carry. I learned about water quality, tank cycling, mating behaviors, the works. I then was able to use what I learned to help customers make the best purchases for their needs. I even had a customer who came in to buy cichlids, saw a juvenile cyrtocara moorii in the assorted tank, and was absolutely astonished when I actually knew what he was talking about when he said "I want the hap." (Cichlids are kind of my weakness!)

Sadly, I no longer work in that department and all of my knowledge is being wasted working nights alone. :( Of the six people now taking care of the fish, there are only two that I would trust to have the right answers.

Now, although few people who work with me know what they're talking about, our PetSmart is about a ZILLION times better than the Petco a block away. Their tanks are filthy, there are always dead fish floating around, and everyone seems to have ich. Last time I went in there I couldn't even see into two of the tanks because of the thick brown algae growth, and when I asked the employee to clear it, there were three emaciated ich-infested oscars behind it :( they always have dead bettas on the shelves, and their RES turtles are always bleeding from fighting with each other. It's such a sad store, I can't even go in there anymore.

That being said, I absolutely love love LOVE the small privately run shop down the street from my house. They're the best EVER!!!
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post #33 of 35 Old 01-11-2011, 03:12 AM
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The Walmart across the street from my work just remodeled and broke down their old fish system to bring in a brand new one. It's really sad looking, they have pictures of gravel on the bottoms of the tanks instead of real gravel, and all the fish look starved. But they've slowly been getting better over the last year or so, at least now they've got fish separated appropriately and the tanks are much, MUCH cleaner.

And, because I also work at PetSmart, I feel the need to throw my two cents in...

Yes, I will fully admit that PetSmart (at least our store) has a real hard time hiring knowledgeable employees. When I was hired three and a half years ago, I didn't have any pets, didn't know how to care for them other than common sense. I didn't know what fish were compatible, who ate what food, how big they got, nothing. And I was a pretty typical hire for my store. HOWEVER, because I was concerned with the animals under my care, on my breaks I read every book and magazine we carry in the store and in my spare time read up online about every species we carry. I learned about water quality, tank cycling, mating behaviors, the works. I then was able to use what I learned to help customers make the best purchases for their needs. I even had a customer who came in to buy cichlids, saw a juvenile cyrtocara moorii in the assorted tank, and was absolutely astonished when I actually knew what he was talking about when he said "I want the hap." (Cichlids are kind of my weakness!)

Sadly, I no longer work in that department and all of my knowledge is being wasted working nights alone. :( Of the six people now taking care of the fish, there are only two that I would trust to have the right answers.

Now, although few people who work with me know what they're talking about, our PetSmart is about a ZILLION times better than the Petco a block away. Their tanks are filthy, there are always dead fish floating around, and everyone seems to have ich. Last time I went in there I couldn't even see into two of the tanks because of the thick brown algae growth, and when I asked the employee to clear it, there were three emaciated ich-infested oscars behind it :( they always have dead bettas on the shelves, and their RES turtles are always bleeding from fighting with each other. It's such a sad store, I can't even go in there anymore.

That being said, I absolutely love love LOVE the small privately run shop down the street from my house. They're the best EVER!!!
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Sounds like Petsmarts need to hire more employees that either know what they are talking about, or are willing to fully learn the info, like yourself...and keep them available to the customers instead of working nights.

On the Walmart subject...my best friend called me last night to tell me that her hopes of her walmart no longer selling fish were not coming true...they cleaned the tanks and re-stocked...this time carrying lots of cichlids (oscars & blood parrots are ones she mentioned). She said it looked as though nothing had changed, just stocking fish they are sure to kill or sell to people who have no clue about them.

I am not a fan of Petco. They are more expensive than petsmart and have less inventory. In my area, most of our Petcos are closing down due to no customers.
And dont get me started on evil Petland!!! I refuse to set foot in that puppy mill supporting establishment!!!

But to you, Iheartmypitbull, thanks for being a good Petsmart employee...any way us non-employees can express our concern to the company about needing more knowledgable employees, at least in the areas that deal with live animals??? Or shall I say, in a way that they might actually read??

*They call me, Amanda*
Tank 1: (29 gal planted) empty
Tank 2: (15 gal) empty
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post #34 of 35 Old 01-11-2011, 04:47 AM
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Um, not that I'm aware of. I know regarding internal affairs (i.e. issues between associates or associates/management) there is a lot of big talk from corporate but not a lot of action to correct any problems. I can't imagine they would give you the time of day either. Although I suppose if there was enough of an uprising they might be forced to do something about it. I know there's a PetSmart facebook page where you may be able to voice your concerns. I'll see if by any chance I can find something on our associate website about who to talk to....
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post #35 of 35 Old 01-11-2011, 05:06 AM
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Well I found everyone in corporate's email addresses but it says everything on the website is confidential and I don't want to get fired. The best I can find for all of you is the email for PetSmart's Public Relations. Pr@ssg.petsmart.com it says it's for media contact but I suppose y'all would most closely fall under that category
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