02-04-2011, 02:44 PM
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Originally Posted by Jakiebabie
Hi Aunt Kymmie! Thanks for the input! That's not right for a company who supplies the main testing kits for North American (us in Canada too!) pet owners to cheep out on us. Are they going to replace our fish when they die because the readings are wrong. No!, because no one (the newbie) will know the test kits are wrong, that the colour cards are inaccurate. We complain to each other that the test strips are inaccurate... so now the master kit is also inaccurate!! Only someone experienced and who has purchased new and old kits will know the difference. This is so wrong on so many levels aunt kymmie!! If you took it back the LFS is just going to say," I don't know, that's what they sent us." I paid $40 bucks for my master kit. Did you write and complain aunt kymmie? It's not even something that we can take a pic of and email it cause it is all subject to the printer an ink that Volt has or his/her monitor screen. So wrong!!
Well, it looks like I flew the coop on this one. I threw away the all-in-one test reading card. This is a problem for API to explain, not the suppliers of the test kits. I'm sure the all-in-one card is cheaper to produce than the individual cards. I should have done my nitrate test, held the two cards up against the tube, snapped a picture and then sent an email to API for clarification. Regardless of how the picture is taken, or how the monitor displays it, you will still see that there is a difference.
I just placed another order for a master test kit. It's amazing how quickly one can use up a test kit with five tanks and being neurotic, lol.
When the new kit arrives I will snap the pictures and send an email. To be continued...