Two weeks ago my friend bought a new 30 gallon setup from Petsmart for her 9 year old daughter, along with fish and plants. Never did PS tell her she needed to cycle the tank or how to properly care for her plants. She set the tank up added the fish and plants the same day.
I went to visit her this weekend and admired her tank, which is beautiful, BUT, on the sad side I had to tell her not be alarmed if the fish die because of it needing to be cycled first. The fish were happily swimming and seemed to be healthy, but the water was cloudy and not one leaf was left on the plants.
The only advice the employee gave her was sand was the worst substrate to use, that only gravel would be benificial,AND, she needed to leave the lights on 24 hours a day!
I thought I would pass out when she told me all this! I wanted to go to the Petsmart, find this employee and ring his neck! I gave her some advice, told her she should do a large water change, get a timer for a steady 12 hour photo period and purchase some plant food.
Why is it so hard for LFS to require their employees to have some kind of knowledge other than just knowing how to put a fish into a bag and sell some fish food? Now I know that it isnt entirely PS fault, she should have done some research first, but her baby girl wanted a fish tank and she bought it for her.
I guess I just want to say GGGRRRRRRRRRRR!And shame on pet stores just wanting to make a buck, because when the first fish die they know you have to come back to buy more.