Fluval Accent Pump Water Level Dropping
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Fluval Accent Pump Water Level Dropping

This is a discussion on Fluval Accent Pump Water Level Dropping within the Beginner Freshwater Aquarium forums, part of the Freshwater Fish and Aquariums category; --> Hi, I have the Fluval Accent 25g aquarium and it was running well for the first 4 days after setup. Note that i did ...

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Fluval Accent Pump Water Level Dropping
Old 07-28-2013, 12:27 AM   #1
 
Fluval Accent Pump Water Level Dropping

Hi,

I have the Fluval Accent 25g aquarium and it was running well for the first 4 days after setup. Note that i did cap off the venturi tube so that it is no longer adding oxygen (bubbles) to the output and this has been this way and running well since setup. Around day 5, I heard water flowing into the middle chamber and bubbles were coming from the output. I checked the filter setup and the middle chamber water level had dropped around 2 inches exposing the plastic static tube that connects to the output allowing air to enter the output. I am not sure as to why the water level dropped.

The only way i see to make the water level normalize and increase, is to lift the filter a centimeter or so to allow for extra flow. However, this will add unfiltered water to the mixture. Has anyone else experienced this? I am going to remove the entire filter mechanism tomorrow to make sure i did not miss anything in the setup, check for clogs...etc but in the meantime thought i would see if anyone else may be experiencing the same issue.

I know the Accent is new to market so there may not be a lot out there but if you can relate this to a different filter setup, any advice would be appreciated. I am new to how aquarium filters function.

Thanks for reading,

Consp
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Old 07-28-2013, 10:57 AM   #2
 
Update:

Removed the filter and saw nothing wrong and nothing clogged. Reinstalled and it is now working as designed. Maybe an air bubble in the bio ball tank was causing the issue... Not sure.

Consp
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Old 07-29-2013, 03:32 PM   #3
 
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If you find out anything on that issue, please post. Just bought one of these for my daughter and am getting close to filling it up !
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Old 07-29-2013, 09:26 PM   #4
 
Been running fine since i took it apart and put it back together. I am going to assume at this point that there was an air pocket in one of the chambers. Best of luck, it is a really cool system. If you do not want the bubbles from the pump output, just clamp the Venturi tube to disallow air flow and keep it plugged in.

Consp
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Old 08-05-2013, 03:46 PM   #5
 
Spoke to soon. Still having the same issue. I would like to hear if anyone else is experiencing this and if you have found a solution.

I emailed Hagen and will see what they say.

Thanks,

Consp

Last edited by Consp; 08-05-2013 at 04:02 PM..
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Old 10-12-2013, 08:55 PM   #6
 
Quote:
Originally Posted by Consp View Post
Spoke to soon. Still having the same issue. I would like to hear if anyone else is experiencing this and if you have found a solution.

I emailed Hagen and will see what they say.

Thanks,

Consp
Did you find a solution from Hagen? I am seeing the same issue. Looks like it may be due to low flow. I am noticing water is not able to pass through the filter due to lack of suction so the water level in the middle chamber start to fall down, but there is a small hole on the opposite side of the filter at a lower level were the water flows in thus water level maintain at that level as it’s a smaller hole. For testing I swapped the pump with a higher flow rating ( Marineland Maxi 900) water level never fell down plus the aquarium was crystal clear. I have contacted Hagen with this issue but not heard back

Last edited by WiseOne; 10-12-2013 at 08:55 PM.. Reason: spell check
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Old 10-13-2013, 01:46 AM   #7
 
No, just emailed them again. They reached back out to me a few weeks ago but i did not respond. Interesting that a stronger pump fixes it. Which model did you use?

Is it the 10 watt 247 GPH?

Thanks,

Consp
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Old 10-16-2013, 11:33 AM   #8
 
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I am having the same issue. I replaced the filter after only one week and the problem stopped for a few days, but started right back up. I wonder if it has to do with the filter getting dirty?

If anyone hears anything please share!
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Old 10-17-2013, 05:15 PM   #9
 
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I spoke to a sales associate at an aquarium store about the Fluval Accent and he says that if the screen filter gets plugged up and this is when the problems persist. I took my screen filter out and have been running it with out since it has the normal filter built in, and problem seems to be solved.

My guess is Fluval needs to redesign the filters screens as they get plugged up way to easy. Can still use them to filter for a few days but once sound starts its wash the screen filter or replace.
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Old 10-17-2013, 10:58 PM   #10
 
Hi, can you elaborate on exactly what you did? Did you remove the filter that slides in next to the heater? And you mention a built in filter, where is this located? Thanks, spoke with Fluval again today and they are waiting for a response from their development team in Canada.
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