01-10-2011, 03:03 PM
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They cant send parts from Poland to England?
Sounds like BS to me. I would figure out where the noise is coming from (ie. impeller, motor housing, etc.) and just email them saying you have a filter that is X months old with a bad (insert part you decide on here) and tell them you want them to send you a replacement free of charge. Most filters are warranted for at least a year (some are up to 3 years) and if you sound like you know what you are talking about they tend to just send you the part you ask for.
The worst they can say is no.