Fish Tank Noise!! - Page 2 - Tropical Fish Keeping - Aquarium fish care and resources
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post #11 of 13 Old 01-10-2011, 01:52 PM
lorax84's Avatar
WHat kind of filter is it? If it is new I would contact the manufacturer and tell them the problem, most likely they will have a suggestion or be willing to send new parts free of charge. I had the canister on a Cascade 1000 canister filter crack just before Christmas, I emailed them and they sent a new one out no questions asked.
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post #12 of 13 Old 01-10-2011, 01:55 PM Thread Starter
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I have emailed them but they said they are stationed in poland so cant really do much!

26 Gallon Community:
5 Platies

4 Mollies

3 Guppys

1 Swordtail
11 Neon Tetras
1 Red Tailed Shark
Opaline Gourami
BN Pleco
Coral: Rat X Corn
CoCo: Rat

R.I.P Saphire You'll always be in my heart

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post #13 of 13 Old 01-10-2011, 02:03 PM
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They cant send parts from Poland to England? Sounds like BS to me. I would figure out where the noise is coming from (ie. impeller, motor housing, etc.) and just email them saying you have a filter that is X months old with a bad (insert part you decide on here) and tell them you want them to send you a replacement free of charge. Most filters are warranted for at least a year (some are up to 3 years) and if you sound like you know what you are talking about they tend to just send you the part you ask for.

The worst they can say is no.
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