Kudos for Ken's Aquatics
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Kudos for Ken's Aquatics

This is a discussion on Kudos for Ken's Aquatics within the Aquarium Products Reviews forums, part of the TFK Resources category; --> Over the holiday weekend my AP 40 manifold blew out causing me to cobble together a temp back up system. I called Ken's on ...

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Kudos for Ken's Aquatics
Old 06-05-2014, 06:54 PM   #1
 
Kudos for Ken's Aquatics

Over the holiday weekend my AP 40 manifold blew out causing me to cobble together a temp back up system. I called Ken's on Saturday at about 12:30 in the afternoon and left a message explaining my problem. About 15 min. later, I was stunned when Ken himself called me back an walked me through what I needed. Despite the holiday Monday by Wed. I had a new manifold thanks to Ken's putting the hurryup on shipping at no additional charge.

Way to go Ken, that is what I call customer service. Other guys, try harder.
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