Kudos for Ken's Aquatics - Tropical Fish Keeping - Aquarium fish care and resources
  • 2 Post By henningc
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post #1 of 1 Old 06-05-2014, 06:54 PM Thread Starter
Kudos for Ken's Aquatics

Over the holiday weekend my AP 40 manifold blew out causing me to cobble together a temp back up system. I called Ken's on Saturday at about 12:30 in the afternoon and left a message explaining my problem. About 15 min. later, I was stunned when Ken himself called me back an walked me through what I needed. Despite the holiday Monday by Wed. I had a new manifold thanks to Ken's putting the hurryup on shipping at no additional charge.

Way to go Ken, that is what I call customer service. Other guys, try harder.
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