04-20-2008, 08:54 PM
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Originally Posted by herefishy
As an ex-manager at a well known big box store, allow me to give some pointers.
1.) If you speak to a manager, speak loudly!! Preferably near the checkouts.
2.) Be animated. Use your arms to drive the point across. Just don't hit anyone.
3.) Make sure the store is busy. Make your scene at a time when you will be heard by the most customers.
4.) Be polite yet forceful.
5.) Don't be afraid to show your disgust and indignity.
6.) Do not use profanity.
7.) Ask to speak to the manger's boss.
8.) Ask the number of the corporate office.
9.) Keep on the offensive. Do not let the person put you on the defensive. Keep attacking.
10.) Follow up. If the conditions haven't changed, do it again.
Do this and do it LOUDLY!!!!!
Im starting to like this guy!
I'll get the wife to do it!
Then stand back