01-31-2009, 09:30 PM
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Hmmmmmm......... You serious. I've only had positive experiences with aquatic magic. I've ordered plants and co2 equipment. I currently have some plants on their way....... All my purchases have been good. I had some diffusers arrive broken once, but a quick picture and they shipped me some new ones at no cost.
They have almost 16K transactions on Ebay and a 99% positive rating, that should tell you something.
One thing I have been told, but not sure if it's true or not, is that they send their plants through customs illegally. Labled as "soft toys"....... which is what my packages have always said.
I suggest contacting them about the status of your order, then go from their.