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i too had a bad experience with this company. i ordered a white betta and paid for over night shipping, but never recieved my fish. a week later i recieved a notice from paypal that aquariumfish.net had refunded my order and to contact them with any questions. a week and 2 un-answered emails later i still do not know the reason as to why the company canceled and refunded my order (and the white bettas are still being advertised as in stock so it wasnt that theyre just out of stock).